What core product does HERO offer?

HERO’s core product is the HERO Smart Document Editor, a collaborative, structured text editor and document workspace for formal and interconnected documents.

What kinds of documents is the HERO Smart Document Editor built for?

The editor is built for heavily structured and interconnected formal documents such as contracts, technical specifications, and procedures.

What are key features of the HERO Smart Document Editor?

Key features include collaborative workspaces, dynamic variables (templating & reusable nodes), cross-referencing with quick preview, smart sections (collapse/organize), context-aware autocompletion, hotkeys, definition tooltips, comments and task assignment, integrated document management with real-time updates, custom workflows and task manager, and enhanced security and audit trails.

What is the HERO Desktop App?

The HERO Desktop App is a native desktop application for macOS (Intel & Apple Silicon) and Windows that offers a fast, minimal, distraction-free HERO experience.

Does HERO offer offline desktop use?

Yes; the desktop app is described as supporting offline/desktop use and a blazingly fast, minimal UI.

Which operating systems does the HERO Desktop App support?

HERO provides native macOS downloads compatible with Intel and Apple Silicon chips, and a native Windows download.

Does HERO provide document templates?

Yes; HERO offers a Template Library with pre-built templates for common formal documents, including an example Employment Agreement template.

What capabilities do HERO templates include?

Templates are embedded with smart variables (e.g., employee name, salary, job title, start date, jurisdiction clauses), can populate fields from integrated data sources, support collaborative real-time editing, and can be exported to .docx and .pdf.

What template categories does HERO offer?

HERO’s template categories include Mergers & Acquisitions, Corporate & Transactional, Compliance, Privacy, Cybersecurity, Sales & Marketing, Venture Capital, Construction, Finance & Banking, HR & Payroll, and Legal.

What export formats are specified for HERO templates?

HERO templates can be exported to .docx and .pdf.

What is the AI Helper in HERO?

The AI Helper is an integrated personal AI assistant in HERO that can draft, review, fix, or answer questions about documents.

How are AI features priced in HERO’s plans?

AI features are tiered: Basic AI features are available on the Basic plan and Premium AI features are available on the Pro plan.

Does HERO provide electronic signature capabilities?

Yes; HERO provides secure, scalable and auditable electronic signature capability for authenticating documents from any device.

What formats or outputs does HERO advertise for signed or generated documents?

HERO advertises export to .docx and .pdf for templates and device‑agnostic electronic signatures for authentication.

Who is the HERO Desktop App intended for?

Users who prefer a native desktop experience, offering a fast, minimal, distraction-free interface for macOS (Intel & Apple Silicon) and Windows.